| Customer | Channel | Latest Message | Assigned Agent | Time | Status | Action |
|---|---|---|---|---|---|---|
|
KP
Kasun Perera
+94 71 892 3411
|
Chamara S. | 2m ago | Unread | |||
|
AD
Amaya De Silva
@amaya.style
|
Instagram DM | Nadeeka P. | 8m ago | Pending | ||
|
RF
Rizwan Farook
+94 77 445 1092
|
AI Bot (Auto) | 22m ago | Resolved |
Connect official messaging accounts to receive and dispatch messages via QuickChat.
Add this lightweight snippet before the closing </body> tag of your website:
Configure Meta webhook callback URL, verify tokens, and webhook subscription topics.
| Campaign Name | Channel | Recipients | Delivered | Failed | Status | Actions |
|---|---|---|---|---|---|---|
|
Avurudu Mega Flash Sale 2026
Sender: QSEND • Oct 24, 2:30 PM
|
WhatsApp Broadcast | 12,500 | 12,468 (99.7%) | 32 | Completed | |
|
Weekly Loyalty VIP SMS Alert
Sender: CEYLON • Oct 24, 11:00 AM
|
Bulk SMS | 8,400 | 8,389 (99.8%) | 11 | Completed | |
|
OTP Verification & Security Codes
Sender: QSVERIFY • Triggered Flow
|
Transactional OTP | 2,150 | 2,150 (100%) | 0 | Always On |
This view connects directly into your dedicated SaaS microservice backend. You can seamlessly switch between this app and QuickChat or QuickSend using the top workspace tabs.